About Your Visit

Many people are nervous about what a visit to a doctor will be like, especially speaking about their personal symptoms. Rest assured, there's absolutely no need to be nervous at all.

After you read this, you will feel much more comfortable about your visit. In fact, you'll be surprised by how simple the whole process really is.

1. When you come in for your scheduled or walk-in appointment, you will fill out a questionnaire about your medication condition and the treatments that you've received for these conditions. You will be greeted by friendly, competent, and caring staff that will assist you in filling out all necessary paperwork.

2. You will then present your California Driver's license or other form of identification to the receptionist who will make a copy. You'll then wait until you are called. The average wait time is less than 5-6 minutes, and are shorter with appointments.

3. Depending on your situation, you may receive a brief physical examination, which will also focus on the condition in question. If you have documentation for your condition or its symptoms, that is best. However, if you don't, our doctor will see you anyway and help you.

Following the initial assessments, an individualized treatment plan is created with specific, measurable and realistic treatment goals. Treatment plans take into consideration the client's cultural and ethnic background, lifestyle, special needs , support systems, as well as the individual's strengths and weaknesses.

Unlike many clinics that require you to pay a fee up front, if our doctor decides that you are not eligible for a prescription, you don't pay a cent! *This guarantee does not apply to opiate addiction patients*


When you come in, please remember to bring (As Much As Possible):

* Name and address of your referring physician and primary care physician (if any)
* List of any medicines that you are or have been taking including over-the-counter medicines (if any)
* List of any known food or drug allergies (if any)
* Important medical information such as medical records, or tests results such as X-rays, or laboratory tests (if any)
* Financial resources to cover your co-payment or balance due at the time of service (cash, Visa, MasterCard, American Express and Discover are acceptable methods of payment). WE ACCEPT PPO





Choosing a doctor is one of the most important decisions you can make and we want you to consider the following when deciding where to make an appointment:

1. Professional staff: We pride ourselves in our ability to educate patients on every aspect of being a patient. Our office managers will spend as much time as you need on the phone and at your appointment to make sure you have every question answered.

2. Our physicians: all One Care physicians are recognized as experts in their respective medical fields. Our doctors are known and loved for their incredible bedside manner and ability to help patients feel at ease during their visit.

3. Our clinics: We understand that patient privacy is your number one concern. Our clinics are located in a very private and safe location so that you do not have to worry about your privacy being violated. Our office is set up just like any doctors office with a reception area, a waiting room and a doctors office. We require our staff to adhere to a strict dress code to include lab coats and professional attire. We demand nothing less than the best when it comes to your office experience!

4. Patient privacy: All our our staff members receive HIPPA (privacy) training and we make your privacy our #1 goal!

We've now been serving Santa Ana and Orange County with the highest quality medical care for over 9 years!


About Us - Mission Statement


Our mission at One Care Medical Center is to provide the Orange County community with excellent primary and multi-specialty health care in a personalized fashion at affordable rates. One Care Medical leads in providing health care in a multi-specialty setting. All of our physicians are California Licensed Medical Doctors.


Goals


  • * To ensure that patients feel cared for in all areas of our service from the moment they call for an appointment with a doctor, until their insurance is billed and payment received.


  • * To provide a professional and fulfilling work environment for employees and physicians that provides a fair income and allows a good quality of life.


  • * To provide thoughtful, compentent, compassionate and thorough psychiatric evaluation and continuing care to adults with mood, anxiety, and attention, weight loss, opiate addiction, chronic pain, insomnia disorders in a confidential and respectful environment.



    • Key Values and Beliefs


  • * We will care for patients as we would wish to be cared for ourselves.


  • * Integrity at every level will not be compromised.


  • * We will strive to deliver maximum value for every dollar spent.


  • * We value the personal lives of our employees and physicians.


  • * We value excellence in medical education at all staff levels.


  • * We recruit, train and re-train physicians and support staff to the highest level of service.


  • * We promote a family-like sense of common purpose within the clinic.


  • * We provide an efficient and pleasant environment to enhance caring for our patients.


  • * We provide the highest quality customer service, which addresses the customer's medical and financial issues.



    • Why Choose Us?




      RISK-FREE** Consultations with warm, experienced staff. Don't Qualify? Don't Pay. It's that simple. **except for Opiate Addiction patients**

      -Our physicians & nurses combine extensive experience and expertise to provide you with the smoothest evaluations & consultations possible.

      - We are 100% committed to providing patients with a safe and professional consultation and medical visit that is 100% private, protected under HIPAA laws.

      -We are committed to comprehensive care for patients, from initial screening through all phases of treatment.

      -VERY Competitive pricing. Well known in Orange County to be the most affordable

      -Just because we offer value for money doesn’t mean we won’t offer you the best service we can. Our friendly staff is always happy to make sure your visit goes your way.